Alexa Won’t Play Spotify? Here’s How to Fix It

Having an Alexa-powered device without Spotify can be very annoying, especially when you are used to streaming music with it. But there are some quick and easy ways to get your Alexa and Spotify working again. In this article, we’ll show you how to connect both your Amazon Echo and Spotify accounts, so you can start listening.

First, we will set up your Amazon Echo device. Then, you need to log in to your Spotify account. After that, we’ll tell you how to begin streaming music with Alexa in a few steps. At the end of this article, you should quickly learn how to listen to your favourite songs with Alexa again!

About Alexa:

Amazon Alexa is an AI-powered assistant made by Amazon. It began with Echo speaker devices. Alexa lets you do things using voice commands with the help of NLP technology. You can ask it to play music, answer questions, control smart home gadgets, and more.

You can also join Alexa to popular services like Spotify, Google Play, and Apple Music. This lets you ask Alexa to play your favourite songs without opening different apps. Sadly, Alexa sometimes won’t play Spotify or other streaming services. But don’t worry, and there are some steps you can take to fix it quickly!

Why Won’t Alexa Play Spotify?

Have trouble getting Alexa to play music from Spotify? A few things could help. Link your Spotify account to the Alexa app. Then try restarting both devices, and check your Wi-Fi connection is stable. Still, waiting? Here are more steps:

  1. Check for app updates on your device’s app store’s “My Apps” page.
  2. Reset the device. Press and hold the microphone button for 15 seconds until the light turns orange. Reconnect it to Wi-Fi, and voice commands should work as normal.
  3. Check account status. Log in to the Spotify website or mobile app to check for unauthenticated logins or access limitations.

By taking these steps, you should be able to get Alexa to play music from Spotify!

Also Check: How To Fix Spotify Shuffle Not Working

Alexa Won’t Play Spotify? Here’s How to Fix It :

If your Amazon Alexa is having trouble playing songs from Spotify, there are some things you can do. First, check if Alexa is correctly linked to your Spotify account and if your speaker works properly. If so, try these steps: Ensure the Alexa app and firmware are current. This will ensure any recent changes are implemented.

  1. Check that Spotify is connected. Open the “Skills & Games” section of the Alexa app. Look for “Spotify” or “Music & Podcasts” in the menu.
  2. Select “Link Account.” You may have to log in again if an access token has expired or if you’ve changed your password.
  3. Set media volume to maximum on the dot’s settings page. Select Settings > Device Settings > [Your Device Name] > Sounds. Maximize the media volume slider and select “Apply/Save” at the bottom of the page. If you can’t move the slider past a certain point, it could mean the device is going mute from being plugged into line-in output instead of a headphone connector.
  4. Check input selection in device settings. Under the Sounds tab in the dot’s settings page, ensure the show type is set as Auto instead of Headphones / Lineout / Auxiliary (if different).
  5. Ensure correct usage via voice commands. Use voice commands like “Alexa, play my Discover Weekly playlist on Spotify.” Be sure to include the name of the requested item (e.g., play [song or playlist]). If it doesn’t work the first time, try again. Also, check the connections mentioned above.
  6. Reset your Echo Dot: In extreme cases, press the action button until the light ring turns orange. Release the button once the light ring starts flashing orange, then reconnect the Echo Dot with the Wi-Fi hotspot and re-link the account with skills such as Spotify.

With these steps, you should have fixed any issues with playing music from Spotify on Alexa. If you have any further queries, contact customer support for assistance.

Can’t Link Spotify to Alexa? How to fix steps

Can’t link Spotify to Alexa? No worries! We have the answers. Just do these few steps:

  1. Open the Alexa app on your phone.
  2. Select Settings, Music & Media. 
  3. Click Link New Service and choose Spotify.
  4. Enter your Spotify username/password if needed.

Still, needs to be fixed? Try these

  1. Verify Alexa-enabled devices that work with Spotify.
  2. Confirm Alexa & Spotify are on the same Wi-Fi network.
  3. Disable or change parental controls or restricted mode.
  4. Restart your account & device associated with Alexa.
  5. Remove any conflicts like another music service.

Try connecting the two services again, and it should work! Voice commands with Alexa make music streaming easier. Sometimes it can be tricky, but our guide helps fix it so you can enjoy your favourite tunes easily!


If you can’t play Spotify on your Alexa device, the problem could be an unreliable connection or the wrong Alexa setup. If you’ve checked these and still don’t get music, contact Amazon support. They can help you fix it fast, so you can return to jamming to your favourite tunes soon!


Why won’t Alexa play my Spotify music?

  • There could be several reasons why Alexa is not playing your Spotify music. The most common cause is when your Alexa device and the Spotify app are not synced properly. Another reason could be a poor internet connection or an outdated Spotify account that needs re-authentication.

How do I connect Alexa to Spotify?

  • To connect Alexa to Spotify, you must ensure that your Alexa device and Spotify account are linked. To link your Spotify account, open the Amazon Alexa app and select “Settings” > “Music” > “Link New Service,” then select Spotify and follow the prompts to sign in to your Spotify account.

How do I fix Alexa’s ‘no response’ error?

  • To fix Alexa’s ‘no response’ error, try restarting your Alexa device and the Spotify app. Ensure that both devices are connected to a stable internet connection. Check that your Spotify account is up to date and properly authenticated.

Why is Alexa playing the wrong Spotify playlist?

  • If Alexa plays the wrong Spotify playlist, check that you have selected the correct one by saying its name. You can also try re-linking your Spotify account with your Alexa device to ensure they are synced correctly.

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